FAQ
VENUE
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Is GAMH an all ages venue?
All Ages 6 and up!
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ADA Accessible?
GAMH prides itself on ensuring everyone gets to see the show. Please call the box office a day or two before the show and let us know you need ADA accommodation, and we’ll be happy to help.
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Is parking available?
There is street parking (metered until 6pm) on many of the blocks surrounding the club. Alternatively, there is a parking garage available on the northwest corner of Polk and O’Farrell – take O’Farrell east from Van Ness to Polk, entrance on the left.
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Is public transport available near GAMH?
GAMH is about a fifteen minute walk from Civic Center BART station – shows that start at 8pm typically end before the final BART train departs.
Stops for MUNI lines #19, #27 , #31 and #28 are also a short walk ƒrom GAMH.
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What's your camera policy?
Since this varies from artist to artist, we ask no professional cameras (i.e. anything with a detachable lens) without an approved photo pass. Phones and small cameras are fine unless otherwise requested by an artist.
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Is there a bag policy?
No need to ditch the bag! Just know all bags are subject to search upon entry.
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Is seating available?
Guaranteed seating is available with all Dinner + Show tickets. Additional tables and seating are available on the second floor – first come, first served.
TICKETING & BOX OFFICE
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How Can I Buy A Ticket?
Tickets are available online via Eventbrite or at the Slim’s or Great American Music Hall box office.
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I know it says the show is sold out, but can I buy a ticket at the door?
Unfortunately, we don’t hold any tickets for sale at the door—if a show sells out in advance, then it is sold out entirely.
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How do I receive my ticket?
Eventbrite digitally delivers your ticket – when you purchase online you will be emailed a PDF copy of your tickets and if you have an Eventbrite account under the same email address, the tickets will automatically be loaded into your app.
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I bought a ticket online but I want a hard ticket for my collection!
If you’d like to have hard tickets printed for you, come to the box office on the night of show with a photo ID and print one out.
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Can I buy a ticket without fees?
Yes, you can purchase a ticket to Slim’s at the Slim’s or Great American Music Hall box office.
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I bought a ticket but I can’t go anymore. Can I get a refund?
No. Unless the show is cancelled or postponed, all ticket sales are final.
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Shucks. Can I give the ticket to a friend?
If you want someone else to use your tickets, you can either forward them the PDF or print it out and hand it to them
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When is the box office open?
GAMH’s box office is open any night there is a show from 6pm to close.